Recently I collected a friend from the airport. The first time I had driven this 2 hour
journey alone. Assisted by navigation
equipment, all ran smoothly until I arrived in the vast expanse of the
airport. In the confusion of multiple
road signs, heavy traffic and unfamiliar surroundings, I attempted to drive to
Terminal 2, but found myself heading directly to Terminal 1 – trapped in a busy
flow of unyielding traffic, no opportunity to stop or change course – heading
in the wrong direction to the wrong destination.
The automated voice that had guided me to this point was demanding ‘perform
a U-Turn where possible’, my friend, now in arrivals, was ringing my mobile
… my stress levels were rising and still I could not change direction. Thankfully
the situation was easily remedied. I
pushed a button at the exit of Terminal 1 and explained my situation to a
friendly voice who directed me back on route.


Written by Anita Burke, General Manager